How to find the water shut off valve at your property

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As a landlord or property owner, unexpected water issues are inevitable at some point. Whether it’s a leaking pipe, a faulty appliance, or a sudden plumbing emergency, knowing how to shut off the main water supply can save your property from extensive damage. For those involved in Beaverton property management, this skill is especially crucial because timely action can prevent costly repairs and ensure tenant satisfaction.
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Why You Should Know Where the Main Water Shut Off Valve Is

Water damage is one of the leading causes of claims for rental property maintenance. A burst pipe can release gallons of water per minute, damaging walls, flooring, and personal belongings. Acting quickly—by turning off the water supply—gives you time to call a plumber without the added stress of mounting property damage.
If you are a landlord, teaching tenants how to locate and operate the shut-off valve can also save you from late-night emergency calls and expensive repair bills. It’s a proactive step that every Beaverton property management professional should encourage.

Step 1: Locate the Main Shut-Off Valve

The first step is to determine the location of the valve. In most single-family rental homes, the shut-off valve can be found in one of these common areas:
  • Near the water heater
  • In the garage or basement along an exterior wall
  • Outside the house, close to the foundation
  • By the curb in a ground-level water meter box
For Beaverton homes, which often have basements or attached garages, you’ll likely find the water shut off valve indoors. If you’re managing multiple units, each unit may have its own dedicated shut-off valve.

Step 2: Identify the Type of Valve

There are two main types of shut-off valves:
  • Ball valve – A lever-style handle. When the handle is parallel to the pipe, water is on. When turned 90 degrees (perpendicular), water is off.
  • Gate valve – A round handle that must be turned clockwise until tight. These are more common in older homes.
Familiarize yourself with the style of your property, so you can react quickly during emergencies.

Step 3: Turn Off the Water Safely

Once located, turn the valve slowly but firmly. If it’s a gate valve, avoid forcing it, as older valves can break under pressure. After shutting it off, test a nearby faucet to confirm that the water has stopped running.
It’s also wise to label the shut-off valve clearly for tenants. A simple tag reading “Main Water Shut-Off” can help them locate it quickly in a stressful situation.
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Step 4: Communicate With Tenants

Good communication is a cornerstone of successful Beaverton property management. Provide tenants with instructions on how to shut off the water supply in the event of an emergency. You might even include a step-by-step guide in the tenant welcome packet or post it inside a utility closet for easy reference.

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Turning off the main water supply in your rental property is a simple but critical skill. Whether you’re a hands-on landlord or working with a Beaverton property management company, ensuring that you—and your tenants—know this process can save thousands of dollars in water damage. Being prepared not only protects your investment but also fosters trust with your tenants, demonstrating that you care about their safety and well-being.
Learn more about the property management services that we can offer you by calling us at (503) 646-9664 – Talk to a Live Person – Our office answers the phone 9 AM to 5 PM Monday through Friday – or click here to connect with us online. 
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